Contact Us
Questions about an order, a product or a return? We’re happy to help.
Contact
We’re here to help
Questions about an order, a product or a return? Send us a message and we’ll get back to you quickly.
- Call us01580511654
- Address
114/A Siddheswari Circular Rd
- Support hours
Saturday – Thursday, 10am – 8pm
Help centre
Frequently asked questions
Can’t find what you need? Our support team replies within one business day.
How long does delivery take?
Orders inside Dhaka usually arrive in 1–3 working days and outside Dhaka in 3–5 working days. You will receive a call or message before delivery.
Do you offer cash on delivery?
Yes. You can pay in cash when your order arrives. Other available payment methods are shown at checkout.
How much is the delivery charge?
The delivery charge depends on your district and is shown at checkout before you place your order.
Can I return or exchange an item?
Yes. If an item arrives damaged, defective or incorrect, contact us within 7 days of delivery. See our Refund and Return Policy for full details.
How can I track my order?
Sign in to your account and open “My orders” to see the latest status of each order, or contact our support team with your order number.
Do I need an account to order?
No account is needed — you can check out as a guest. Creating an account lets you track orders and save items to your wishlist.